Architecture & practice·Delivery, flow and technical debt
the request was made in March and reached customers in June, and the coding took four days.
Lead time
Also calledlead time for changes
The time from a request being made to it being delivered — the clock the customer actually experiences. It includes all the waiting: prioritisation, queueing, review, release windows. It is the more honest of the two flow measures because it counts the parts the team does not control, and it is usually dominated by them.